When it comes to getting items where they need to be, FedEx is one of the leaders in the industry. Despite being an industry titan and well-known globally, there’s still much to uncover about FedEx.
In this blog, we’ll talk about lesser-known aspects of their comprehensive solutions and share interesting facts you might not know.
What is FedEx?
FedEx stands for “federal express.” The company was founded in 1971 by Frederick W. Smith, with a vision to revolutionize the way goods are transported.
Over the years, the FedEx corporation has grown into a global powerhouse transcending borders and timezones, and becoming synonymous with speed, reliability, and innovation.
Facts & Figures
- The FedEx Corporation operates in more than 220 countries and territories worldwide, making it one of the most extensive delivery networks on the planet.
- On average, FedEx handles around 16 million shipments every day.
- There are over 670 aircrafts and approximately 180,000 vehicles in the FedEx fleet.
- FedEx employs over 600,000 people globally, making it one of the largest employers in the logistics industry.
- In 2021, FedEx reported a total revenue of $84 billion.
- FedEx was one of the pioneers in introducing online package tracking, providing customers with real-time updates on their shipments.
- During peak holiday seasons, it can deliver over 37 million shipments in a single day.
What Services Does FedEx Offer?
Underneath the FedEx umbrella lies a comprehensive range of resources, each tailored to meet specific shipping needs. From FedEx Express to freight services, let’s dive into their diverse offerings:
FedEx Express Services
- FedEx offers various shipping options for when time is of the essence, such as Overnight Delivery, 2Day, and International Priority.
- These FedEx Express shipping options ensure that urgent shipments are delivered to their intended recipients with dependability and speed.
FedEx Ground
- For domestic and international ground shipping needs, FedEx Ground offers a cost-effective solution, ensuring that your mail is delivered over land and sea to reach their destinations on time.
FedEx Freight Services
- When it comes to heavy shipments and cargo, FedEx Freight is the way to go. With options like LTL (Less Than Truckload) and FTL (Full Truckload), FedEx Freight caters to diverse business needs across industries, making it an indispensable asset in the world of logistics.
FedEx SmartPost
- FedEx SmartPost combines the strengths of FedEx with the last-mile delivery capabilities of the United States Postal Service (USPS).
- This hybrid service offers an ideal solution for e-commerce shipments, ensuring that mail is efficiently delivered from fulfillment centers to doorsteps.
- Leveraging USPS’s local reach, FedEx SmartPost provides a seamless and reliable delivery experience for online shoppers.
FedEx Custom Critical
- Certain shipments require a specialized touch, and that’s where FedEx Custom Critical comes into play.
- Catering to temperature-sensitive and time-critical shipments, this service ensures that delicate cargo reaches its destination unscathed.
- With applications in industries like healthcare and aerospace, FedEx Custom Critical plays a crucial role in preserving the integrity of goods that demand extra attention.
FedEx Print and Ship Centers
FedEx has physical Print and Ship Centers that offer a wide range of printing, shipping, and packing services, including:
- Document Printing
- Business Cards
- Brochures and Flyers
- Posters and Banners
- Photo Printing
- Copying
- Binding and Finishing
- Laminating
- Folding and Cutting
- Packaging and Shipping
- Drop-off Location
- Tracking and Insurance
- Faxing and Scanning
Besides these services, they also offer these convenient resources beyond just FedEx shipping services:
- Notary Services: Some centers offer notary services, where trained staff can witness and authenticate signatures on important documents.
- Computer Rental and Internet Access: If you need to access the internet or use a computer, some stores provide computer rental services for your convenience.
- Office Supplies: Purchase essential office supplies such as pens, paper, envelopes, etc.
- Design Services: If you need assistance with designing your printed materials, some centers offer design services to help you create professional-looking documents.
- Mobile Printing: Some centers offer the convenience of mobile printing, allowing you to send print jobs directly from your mobile device for pickup.
In stores that offer these extras, FedEx Print and Ship Centers can be a convenient solution for various printing, shipping, packaging, and office needs. Whether you’re a business owner, student, or individual, these centers provide a range of services to meet your requirements efficiently and conveniently.
Interesting FedEx Facts You Probably Didn’t Know
While FedEx is synonymous with efficient package delivery, there are some lesser-known aspects that might surprise you. Let’s explore a few of these fun FedEx facts:
FedEx may send a package back if you don’t pick it up:
- Did you know that FedEx might send a package back to the sender if the package is able to be delivered to the receiver after three attempts? For this reason, it’s important to be there to receive or pick up your packages on schedule.
- This policy ensures that undelivered packages are efficiently managed and returned to the sender, effectively reducing storage and operational costs. Although it can be inconvenient at times for receivers of packages.
There are several items FedEx will not accept:
- Not everything can be shipped through FedEx. There’s a long list of items that the company won’t deliver for you, including artwork, jewelry, antiquities, hazardous materials, and certain perishable goods.
- It’s essential to check their guidelines, especially for specific territories and countries, before preparing and sending your package.
FedEx delivery drivers won’t just leave behind a package to anyone:
- FedEx delivery drivers follow strict protocols. They won’t simply leave a package unattended without ensuring it ends up in the right hands.
- If you want your package left with someone else, they must show a valid ID that shows they’re over the age of 21 before they can be allowed to receive your package. This adds an extra layer of security to your deliveries.
Recycled boxes are a headache for delivery drivers:
- While recycling is important and we should all be doing all we can, using old or worn-out boxes for your FedEx express shipments might not be the best idea.
- These boxes can compromise the integrity of your package, leading to potential delays or damage during transit.
- Should your packaging not stand up to the rough and tumble of the shipping process, FedEx will label it damaged. Occasionally attempts are made to repackage your item, but often it will be returned to sender if possible.
Prepaid FedEx shipping can save you time and money:
- If you’re on a budget, consider using prepaid FedEx shipping options. Not only does it save you time at the counter, but it can also offer cost savings compared to paying for shipping at the time of sending your package.
Frequently Asked Questions (FAQs)
Can virtual mailboxes receive shipments from FedEx?
- Definitely. FedEx can deliver mail and packages to virtual mailboxes. Virtual mailboxes are versatile and can receive deliveries from various carriers, including FedEx.
Does FedEx send packages and mail to a P.O. box?
- Yes, FedEx can deliver mail and packages to P.O. boxes. They offer this resource for added convenience.
How does FedEx ensure package security?
- FedEx employs various security measures, including package tracking using a tracking number, tamper-evident packaging, and requiring signatures for delivery. These precautions help ensure your packages reach you safely.
What are the different types of FedEx locations?
- FedEx has a range of physical shops, including FedEx Office Print & Ship Centers, drop boxes, and authorized centers. Each serves specific purposes to cater to your shipping needs.
Does FedEx deliver everywhere?
- While FedEx has an extensive global network, there might be some remote or restricted areas where delivery isn’t feasible. However, they cover a vast majority of locations.
How long can FedEx hold a package?
- FedEx provides options for holding packages for pickup at a nearby location. The duration can vary based on the service type and location, so it’s best to check with your local FedEx center.
How many times will FedEx attempt delivery?
- FedEx typically attempts delivery three times before returning the package to the sender or holding it for pickup at a nearby location.
How to contact a FedEx driver?
- Contacting a FedEx driver directly is not a common practice. You can, however, contact FedEx customer service at 1-800-GO-FEDEX for assistance or inquiries about your delivery.
Can you track the FedEx truck?
- Yes, you can track the FedEx truck using the FedEx tracking number provided when you placed the order. Visit the FedEx website or use their app to input the tracking number and get real-time updates on your package’s status and location.
Can you reschedule a FedEx delivery?
- Yes, you can reschedule a FedEx delivery by visiting the FedEx website, logging into your account, and selecting the option to change the delivery date.
Does FedEx call you for a signature?
- FedEx may call you for a signature depending on the service and the sender’s instructions, but it’s not common practice. Some packages require a signature upon delivery for security and confirmation purposes.